Refund policy
.RETURNS AND EXCHANGES
Requests for a return or exchange can be made within 30 days of delivery. Please call 0086 18138006760 or email to info@havin.com.cn to request an RMA # (Return Merchandise Authorization) and ship back the item within 30 days of the original delivery. Merchandise returned must be in its original condition and original packaging to receive credit. Tile returns must be in original FULL boxes. Credit is subject to inspection of the merchandise being returned. Once the merchandise is received and inspected, the credit will be issued within 5 business days.
Requests for a return or exchange can be made within 30 days of delivery. Please call 0086 18138006760 or email to info@havin.com.cn to request an RMA # (Return Merchandise Authorization) and ship back the item within 30 days of the original delivery. Merchandise returned must be in its original condition and original packaging to receive credit. Tile returns must be in original FULL boxes. Credit is subject to inspection of the merchandise being returned. Once the merchandise is received and inspected, the credit will be issued within 5 business days.
